Privacy Policy
Last Updated: February 2026
BONNEE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the BONNEE app, website, and services.
If you do not agree with this policy, please discontinue use of our services.
For privacy questions, contact: myprivacy@bonnee.co
1. Who We Are
BONNEE is operated by BESTEE KNOWS BEST, INC., United States.
We provide a platform that enables users to swap clothing and accessories.
2. Information We Collect
Information You Provide
name
email address
phone number
shipping address
profile information & photos
communications and feedback
Account & Transaction Data
swap activity
BONNEE Swap Coin activity
shipping selections
dispute history
Automatically Collected Data
IP address
device & browser type
usage data & interactions
approximate location data
cookies & tracking technologies
Information from Third Parties
We may receive data from:
payment processors (e.g., Stripe)
shipping providers
analytics providers (Google Analytics)
marketing tools (Mailchimp, Meta)
authentication & social login providers
3. How We Use Your Information
We use your data to:
create and manage accounts
facilitate swaps between users
process payments and shipping
provide customer support
personalize your experience
improve platform performance
detect fraud and ensure safety
send service updates and notifications
send marketing communications (with consent)
4. How Information is Shared
We may share your information with:
Other Users
To complete swaps, users may see:
first name
shipping details
transaction information
Service Providers
We share data with vendors that support:
payment processing
shipping & logistics
hosting & analytics
email communications
fraud prevention & security
Legal & Safety Requirements
We may disclose information when required to:
comply with law or legal process
protect BONNEE users and safety
prevent fraud or illegal activity
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
operate and improve the platform
remember preferences
analyze usage patterns
deliver relevant marketing
You can manage cookies through your browser settings.
6. Marketing Communications & Opt-Out
You may opt out of marketing emails at any time by:
clicking “unsubscribe” in emails
updating account preferences
contacting us at myprivacy@bonnee.co
7. Data Retention
We retain personal data only as long as necessary to:
provide services
comply with legal obligations
resolve disputes
enforce agreements
When no longer required, data is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have the right to:
access your data
correct inaccurate information
request deletion of your data
object to processing
request data portability
withdraw consent at any time
To exercise rights, email myprivacy@bonnee.co.
9. California Privacy Rights (CCPA/CPRA)
California residents may request:
disclosure of collected data
deletion of personal information
opt-out of data selling (BONNEE does not sell personal data)
Requests can be submitted to myprivacy@bonnee.co.
10. International Users & Data Transfers
If you access BONNEE outside the United States, your data may be transferred and processed in the United States and other jurisdictions.
We take appropriate safeguards to protect your information.
11. Children’s Privacy
BONNEE is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided data, contact us immediately.
12. Security Measures
We implement administrative, technical, and physical safeguards designed to protect personal information.
However, no system can guarantee absolute security.
13. Data Breach Response
If a data breach occurs that affects your personal information, we will notify affected users and authorities as required by applicable law.
14. Third-Party Links & Services
BONNEE may link to third-party services. We are not responsible for their privacy practices.
15. Account Deletion & Data Requests
You may delete your account at any time.
To request deletion of associated personal data, email myprivacy@bonnee.co.
We will process verified requests within required legal timeframes.
16. Changes to This Policy
We may update this Privacy Policy periodically.
If material changes are made, we will notify users via:
app notifications
website notice
email (if applicable)
Continued use indicates acceptance.
17. Contact
Privacy inquiries: